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Larry in the
greenhouse |
A young friend
of mine called and asked my advice: “My dad gave me this job,
now he isn’t letting me do it. Did that ever happen to you?”
Well, it happened to me and probably to about 14 million other
sons of bosses. Yet, my friend felt like he was all alone. He
felt like his situation was unique, maybe that it was his fault.
But he did exactly the right thing, he checked with someone else
who might have had the same problem.
The perfect
advice for you, no matter what problem you are facing, is free.
You just have to ask the right person. The more connections you
have with other family businesses the better your chance of
getting that advice. Use the box on the next page to help you
create a list of connections you probably already have. If you
can’t think of many, pull out your high school yearbook and look
for old acquaintances. If they are in a family business near
you, you’ll have a double bond with them — a shared alma mater
and a family firm.
I love to make
new friendships by discussing family business with anyone in
family business. It is amazing how much you will learn about
them in a hurry. And the friendships created through discussion
of family business will improve as you find yourselves helping
each other. “How is your leadership transition going?” and
similar questions open the door for great conversations.
No matter how
long or short your list is, make a point of communicating with
some of them. If you want to become connected, if you want to
spread your safety net, you need to be active. All it takes is
changing from drab small talk to real conversations about family
in business.
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Mr. Barwale,
Maharashtra Seed Company, with Larry (ca. 1984)
|
A great place
to look for advice, solace or friendship is from someone in a
business like yours who is not a competitor. For example, while
our business specializes in the production of watermelon seed,
the Christiansons specialized in spinach seed. For two
generations we’ve met them at conventions and discussed
questions like: “What percent of sales are you spending on
advertising these days?” “What are you doing for seed business
specific software?” “Are you close to financing your
retirement?” “Let’s compare the progress of some mutual
customers.” These are discussions that you don’t want to have
with a direct competitor, but would like to have with someone
very much like yourself.
Ken
Christianson is one of my best pals in the industry. He is a
great person to talk to because his business was more complex.
His business was bigger, at a size where we hope to be in a few
years. He was third generation while I am in the second
generation. His family was larger and his ownership was more
complex than ours. We’re the same age, and I’ve always gained
valuable insights from him.
Sometimes I
want to talk to older persons. They can be very powerful allies
and sources of advice. Our strongest supplier-customer bonds are
with family firms that we have known for generations. “You don’t
have to give me the hard sell, Larry, I’ll always buy from
Hollar because your dad gave my father credit when no one else
would.” “Son, meet Larry, his father sold seed to your
grandfather, you can trust Hollar Seeds, and they are a family
business.” Expressions of loyalty like that cannot be purchased
with advertising money. Introductions like that have made our
work a great pleasure. Elder family members in companies like
that are great people to talk to about your problems.
Khalil
Miqdadi, founder of Agricultural Materials Company (AMC),
visited us in Rocky Ford. “I hope that you and my sons will be
friends, just as your father and I have been.” Mr. Miqdadi’s
words meant a great deal to me as a 27-year-old pup, it was an
honor to meet him. Over the past 25 years his sons and I have
met in Boston and Los Angeles, in Athens and Seville, in Odessa
and Chisinau. Their children have met my children, and my dream
is that they will all have even better friendships. On a recent
trip an AMC employee said “The AMC-Hollar relationship seems to
be more about friendship than business.” It might appear that
way, but really we are juggling business and friendship.
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Hollar Seeds (2004)
|
Our longest
relationship is with the Trevino family of Mexico. This family
has seen a series of four men named Isidoro. My father sold seed
to the first two, the negotiations were always tough. I love
them, but these men were tighter than rawhide on the top of a
drum. While they were friendly, they had adversarial
relationships. Once I started selling to the third Isidoro,
things started to be much friendlier. We became such good
friends that when he died suddenly, Isidoro IV called me the
same day. Two months later I met with the family to discuss
their new situation and the future of our business together. We
all feel that we are members of each other’s families.
Now the Trevinos and I are working together as
true partners and our complete faith in each other allows us to
make deals without worrying about who will benefit the most.
Instead of each
of us trying to get a bigger slice of the pie,
we work together to make the pie bigger. |