Des Moines, Iowa
October 1, 2004
It’s as easy as logging on
to Pioneer GrowingPointSM
website and entering a personal identification number
Pioneer Hi-Bred
International, Inc., customers can conveniently and securely
view account balances and Deferred Payment loan information, as
well as electronically sign important paperwork, by logging on
to the Pioneer GrowingPointSM
website at
www.pioneer.com/growingpoint.
“Customers can view their personal
account information 24 hours a day, seven days a week,” says
Jeff Talmadge, e-business coordinator for Pioneer. “This is a
real convenience for them and just another way that Pioneer
provides additional value to our customers.”
Once customers have activated
their accounts, they will be able to view current account
information, retrieve Deferred Payment loan details, pay
Deferred Payment balances electronically and access special
account features.
According to Talmadge, this
service takes the complexity out of understanding account
statements. Customers are able to see their purchases listed by
season, year and account balance. In addition, an account
activity page offers details of the number of units purchased
plus hybrid and variety numbers, along with any changes,
discounts or adjustments made to the order.
Deferred
Payment and online contract signing
With the ability to view Deferred
Payment loan information, customers can check their current
balance due, principal balance, last payment made and current
interest rate. In addition, customers can see all transactions
related to their loans, including Pioneer product purchases,
chemical purchases, loan payments and product returns. Each
transaction affecting the Deferred Payment loan will show up as
a line item to help customers better understand how they arrived
at their current principal balance. As an added convenience,
Deferred Payment customers can pay their Deferred Payment
balances electronically or print a payment coupon.
In addition, Technology Agreements
(TA) and Grain Marketing Communications Plans (GMCP) are
available online for Pioneer customers to sign electronically.
Growers who purchase seed with biotech traits are required to
sign TAs, agreeing to adhere to stewardship guidelines and other
requirements. GMCPs must be signed by growers who purchase grain
not yet approved for import into all overseas markets, showing
they understand the grain marketing options.
Gaining
access to personal account information
Talmadge points out that all a
customer needs is a username and password to register on
GrowingPoint website and a Personal Identification Number (PIN)
to access personal account information, any time of day.
“New GrowingPoint website users
can call 800-233-7333 or contact their local Pioneer sales
representative to receive their username and password,” says
Talmadge. “Once registered on the site, new users will be sent
their PIN by mail. Existing GrowingPoint website users who have
misplaced their PINs can call 800-233-7333 for assistance.”
PINs will be sent by postal mail
for security purposes. The PIN protects each customer’s personal
data, along with the username and password given to gain access
to GrowingPoint website. This is just one extra step Pioneer
takes to assure that each customer’s information remains
private. For convenience, once the PIN is entered into the
computer, the customer will not have to enter it again.
Pioneer Hi-Bred International,
Inc., a subsidiary of DuPont, is the world's leading source of
customized solutions for farmers, livestock producers and grain
and oilseed processors. With headquarters in Des Moines, Iowa,
Pioneer provides access to advanced plant genetics, crop
protection solutions and quality crop systems to customers in
nearly 70 countries. DuPont is a science company. Founded in
1802, DuPont puts science to work by creating sustainable
solutions essential to a better, safer, healthier life for
people everywhere. Operating in more than 70 countries, DuPont
offers a wide range of innovative products and services for
markets including agriculture, nutrition, electronics,
communications, safety and protection, home and construction,
transportation and apparel.
®
Registered trademark of Pioneer Hi-Bred International, Inc.
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