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Glossary > Customer Service Representative
Role Purpose
Provide
leadership in coordinating inventory
management , bagging and shipping to
customer orders
Typical Work
Activities
- Coordinate
inventory for domestic shipments and export
as needed
- Instruct
bagging to customers specifications
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Coordinate, schedule and ship customer's
orders once completed.
- Prioritize
bagging, shipping schedule with mills for
domestic orders, assist export as needed
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Communicate frequently with customer
regarding product.
- Liaise
with state certifying agencies when
questions arise
- Advise
sales department on inventory issues
Educational
Requirements
- B.S.
degree or diploma in agricultural
science
Skills,
Knowledge, and Experience
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Familiarity with inventory, bagging
and shipping functions in the seed
industry
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Customer communication experience
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Familiarity with state agencies and
regulations
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Detail orientation
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Ability to work under tight
timelines during planting season
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