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Glossary > Information Technology Manager

Role Purpose

Plans, directs and manages the IT Department in order to assure the development and implementation of cost effective systems and efficient computer operations to meet current and future decision making requirements . Manages all information systems, systems analysis, programming, and computer operation activities.

Typical Work Activities

  • Establishes major objectives and policies for the IT Department.
  • Furnishes, revises and updates accurate and efficient internal and external reports as required by management 
  • Reviews and approves adequate plans for the control of all areas of IT including budget spending, labor efficiency, material efficiency, IT effectiveness and human utilization.
  • Reviews performance against operating plans and standards. Provides reports on interpretation of results and approves changes in direction of plans.
  • Defines and recommends objectives in each area of IT. Develops specific short term and long term plans and programs, together with supporting budget requests and financial estimates.
  • Coordinates with other departments in establishing and carrying out responsibilities.
  • Ensures optimum performance of the IT function. Recommends and implements techniques to improve productivity, increase efficiencies, cut costs, and maintain up-to-date IT practices.

Educational Requirements

  • B.S. or B.A. in business administration, computer science or related subject required. Advanced degree desirable.

Skills, Knowledge, and Experience

  • Must have excellent working knowledge of operating systems and PC environments. Relational database management systems (RDBMS) experience required. Must have strong database applications and software knowledge.
  • Knowledge and/or experience in HW/SW upgrades, maintenance, application software modification and user training required.
  • Knowledge of Network applications, protocols and network management, TCP/IP, and Web Administration a plus.
  • Must have and maintain a comprehensive knowledge of the general direction of the Information Systems industry and technology.
  • Minimum fifteen years experience in Management Information Systems required.
  • Minimum ten years upper management experience required.
 

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