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Lessons from ice cream
Editorial views by Lynn Grooms, freelance journalist based in Wisconsin who specializes in the agricultural industry and has covered the seed industry since 1986.

For those who don’t already receive it, there is a great (and free) business management resource, www.workforce.com. On this Web site is an article from the April 2005 edition of Workforce Management well worth reading. Entitled “Corporate Crunch,” the article discusses how the relationship between multinational Unilever and very independent Ben & Jerry’s Homemade Inc. has fared since the former acquired the ice cream “iconoclast” in 2001.

Reading the Workforce article, a person with seed industry experience would no doubt think about the many mergers and acquisitions that have occurred in this industry since the 1980s. Some relationships have worked, but many have failed. Interestingly, the article points out that only about 15 percent of all corporate mergers achieve their financial objectives, and about half result in culture clashes.

Given the “anti-establishment” reputation that Ben & Jerry’s has had since its formation, it would be easy to expect a culture clash with its corporate parent. Yet, under Unilever’s ownership from 2001-2004, Ben & Jerry’s increased its global sales by 37 percent and tripled its operating margins. There have been layoffs, but Ben & Jerry’s has retained its laid-back culture which has appealed to its faithful customers over the years.

What has made the relationship work is a bit of give-and-take from both sides. As the article points out, Unilever did not ignore Ben & Jerry’s biggest brand asset—the very fact that it was unconventional. At the same time, with Unilever’s help, Ben & Jerry’s focused more on financial realities and the bottom line.

All this brings to mind a couple of seed industry acquisitions—the Syngenta acquisition of Golden Harvest and Garst in 2004; and Monsanto’s formation of holding company American Seeds, Inc. (ASI), which acquired Channel Bio and NC+ Hybrids within the last several months. Will these relationships wear as well?

If ASI allows its companies to remain autonomous as it suggests it will, the relationship could last. Interestingly, Aline Funk, Channel Bio’s CEO, notes that Channel Bio enjoyed increased business from a lot of its customers not long after it closed the deal with ASI last fall. She added that Channel Bio was expecting its biggest growth year ever, and that customers liked the fact that Channel Bio was still going to “be around.”

Funk said that remaining autonomous would help NC+ Hybrids, a well known name in the western Corn Belt, as well. If the ASI relationship goes well, customers will not notice a difference in the high level of attention they had received before the change. Too many times, mergers have resulted in layoffs and turnover and customers have suffered the results of lost relationships with representatives they have grown to trust. 

At the end of April 2005, Syngenta attributed a notable rise in its first quarter sales mostly due to the acquisition of the Golden Harvest and Garst seed businesses. Again in this case, the buyer indicates it will allow the companies it purchased to operate as independent brands, which is important to employees, customers and the families who nurtured these brands over the years. Syngenta also reported last year that Golden Harvest’s existing shareholders would retain a financial position of significant value in each of Golden Harvest’s five member companies.

Only time will tell how these relationships fare. Those who are affected by layoffs and plant closings will have their own opinions. Others who see the increasing costs of financing new technologies and the continuing need to access deep research pockets will have theirs.

Help with the necessary capital to access and offer new technologies (biotech traits and others) is one of the main reasons the industry has seen the renewed flurry of mergers and acquisitions between the big trait suppliers (with their huge capital resources and research strengths) and regional seed companies (with their brand recognition and close relationships with growers). Both bring much to the table, and the table stakes are only getting higher.

Again, those who are affected personally will have their own opinions about how these and future relationships fare—more mergers and acquisitions will undoubtedly take place as both prospective buyers and sellers take into account what it will take to compete in the future. But, most important will be how paying customers perceive and experience these “marriages.”

The marriage between Unilever and Ben & Jerry’s, two disparate companies, seems to be working and in that small percentage of relationships that actually achieve their financial objectives. It may be worth exploring why in greater depth and applying some of those concepts in the seed business. There may after all just be a few lessons to be learned from ice cream.

05/05

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