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Syngenta Seeds Canada, NK Brand announces new appointments and dealer-oriented customer care team

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Arva, Ontario, Canada
October 21, 2008

Syngenta Seeds, NK Brand is pleased to announce new appointments and internal restructuring that includes a new dealer-focused Customer Care team, Commercial Operations Manager and Demand Analyst as part of the expanded marketing team. These changes are part of a two-year strategy that is designed to bring further efficiency and effectiveness to the Syngenta Seeds supply chain.

“At Syngenta Seeds we are committed to delivering the right product at the right time,” says Ron Taylor, Marketing Manager for Syngenta Seeds Canada. “We are implementing a new strategy to ensure that as demand increases we continue to fulfil this mandate. The new appointments and Customer Care team are a key component of this strategy, and we are confident these new positions and new team members will serve our dealers and customers well.”

The new dealer-focused Customer Care team is responsible for the orders, returns and the timely delivery of all corn, soybeans, inoculants and forage products. The team members include Manon Tanguay, who is responsible for Quebec and the Ottawa Valley, Debbie Galos who is responsible for Central Ontario and Danielle Kinnaird who will assume responsibility for Southwestern Ontario. The team will provide dealers with a direct line of communication and ensure that product needs are met.

The Syngenta Seeds plant in Cottam, Ontario welcomes Keith Brimner, a former field sales manager, as the new Commercial Operations Manager. In this role, Keith will be responsible for managing all aspects of demand planning, allocation and order management of the complete Syngenta Seeds portfolio.

To further support the strategy, a new Demand Analyst position has been created. Kristen Tellier will provide further support to the Commercial Operations Department and will encourage two-way communications between the Field Force and the Supply Chain. Kristen has been a Customer Service Representative with Syngenta Seeds, NK Brand for over 10 years.

Syngenta Seeds is also delighted to announce Glen Hellerman as the new Plant Manager at Cottam. Glen has 25 years of management experience in the Canadian agri-industry. He brings an extensive knowledge of local Canadian agriculture as well as relationships with some of Canada’s most prominent agricultural leaders and innovators. Glen is also the Chairman of the Canadian Seed Trade Association Corn Committee and the Seed
Corn Companies Association.

Specifically for the supply management and quality assurance of soybeans and forage seed, Ron Bossy, who has been with the company for over 18 years, will now take the role of Outsourcing Production Manager. Ron will be working with two new members of the Syngenta Seeds, NK Brand team: Eliza Plaziuk (Administrative Assistant), and Kimberley Balkwill (Inventory/Distribution Supervisor in the Soybean Division). Kimberly is responsible for meeting monthly shipping goals, performing physical inventory counts and hiring and supervising seasonal dispatch staff.

All the above positions are part of the strategic effort to ensure a healthy supply chain so that dealer and customer needs continue to be met while demand grows. “Effective communication, proper planning, delivery of the highest quality product and efficiency are key in a supply chain such as ours,” explains David Sippell, President of Syngenta Seeds Canada. “Our team will ensure that all of these components are upheld so that our dealers and customers get the Syngenta seeds they need, when they need them. We are excited to roll out this important step in our supply chain strategy.”

Syngenta is a world-leading agribusiness committed to sustainable agriculture through innovative research and technology. The company is a leader in crop protection, and ranks third in the high-value commercial seeds market. Sales in 2007 were approximately $9.2 billion. Syngenta employs over 21,000 people in more than 90 countries. Syngenta is listed on the Swiss stock exchange (SYNN) and in New York (SYT).

 

 

 

 

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